Kiwinova Policy
Privacy and Listing Policy
This policy explains how Kiwinova manages marketplace information, public listing content, business profile details, advertising placements and user safety responsibilities across New Zealand and Australia.
Information We Collect
Kiwinova may collect information you provide when creating an account, posting an ad, registering a business profile, uploading images, contacting sellers, choosing paid advertising, or sending an enquiry. This can include your name, email address, phone number, WhatsApp number, business details, listing content, location, images and payment-related references.
How We Use Information
We use information to operate the marketplace, display listings and business profiles, process enquiries, manage advertising placements, improve search results, prevent misuse, support users, and maintain platform safety. Contact details you add to public listings or business profiles may be visible to other users.
Listings and Business Profiles
Users are responsible for ensuring their listings, prices, photos, descriptions, business information and contact details are accurate and lawful. Kiwinova may remove or restrict content that appears misleading, unsafe, offensive, illegal, duplicated, spammy, or unrelated to the selected category.
Photos and Uploaded Content
Images should be relevant, clear and owned by the user or uploaded with permission. Users must not upload copyrighted material, harmful content, private documents, offensive images or misleading photos. Large files may be compressed or rejected to keep the platform fast.
Payments and Sponsored Ads
Paid boosts, sponsored placements and business promotions are used to improve visibility on Kiwinova. Payment processing may be handled by third-party providers such as Stripe. Paid promotion does not guarantee sales, leads, enquiries or a specific business outcome.
Analytics, Cookies and Advertising
Kiwinova may use limited visitor analytics, cookies and advertising technology to measure traffic, prevent misuse, improve performance and manage sponsored placements. Custom advertising code is isolated from the main marketplace experience for safer display.
Finance Enquiries
If you submit a finance, mortgage or vehicle-loan enquiry, Kiwinova stores the enquiry details so approved providers or platform administrators can review and respond. Submit only accurate information you are comfortable sharing for that purpose.
Security and Abuse Prevention
Kiwinova uses access controls, upload restrictions, content checks and administrative review tools to reduce spam, unsafe files, misleading listings and unauthorised access to private platform areas.
Safety and User Responsibility
Kiwinova is a listing and discovery platform. Users should verify buyers, sellers, properties, vehicles, jobs, services and businesses before making payments, sharing personal documents or completing transactions. Meet safely, check details carefully and report suspicious activity.
Company Contact
For privacy, listings, advertising or business profile questions, contact Kiwinova at reply@kiwinova.tech or phone 022 610 9737. Business address: Palmerston North and 2/11 Carlton Street, Hillsborough, Auckland 1042, New Zealand.